Toll Free: 877-345-4387 USA | Direct: 530-295-4900 | Certified Dumbwaiter Systems | info@eilifts.com

FAQ

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Is installation difficult?

This is the easiest dumb waiter on the market to install, this is a key money saving factor over the competition.

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What is the average install time?

A two stop unit with doors complete on average takes 6 hours one man.

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Is there any electrical wiring required?

No, all connections are pre wired at the factory with quick connectors.

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Where is the motor and drive system located?

The standard motor location is at the bottom of the shaft bolted to the load bearing wall support. Other locations available.

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Does the dumb waiter system meet my local codes?

Yes, all safety devises are included, slack cable sensor, upper final limit switch, door interlocks and emergency trolly brake are included.  Fully Underwrites Laboratory (UL) certified file #SA32120

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Are permits required?

You must check with your local building department.

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What are the maintenance requirements?

Maintenance is minimal, annual inspection of drive system and cable assembly including the sheave assembly.

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What is the speed of the dumb waiter?

30 feet per minute standard, 50 feet per minute optional.  300 / 500Lb units are standard at 50 feet per minute travel speed

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How many floors can be served?

6 floors

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What is the maximum travel?

Up to 75 feet.

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Can there be two doors open at the same floor?

Yes, this is an up-charge.

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Will the doors open if the car is not at that floor?

No, there are safety interlocks and the door will not open until the car is at that location.

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Do the dumbwaiters come with hoist-way doors?

Doors can be provided with a 20 minute or 90 minute fire rating for an additional up-charge, or you can provide your own doors.

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What is the shipping time after ordering?

Standard units ship in 1-2 weeks and custom orders can take 2-4 weeks to ship.

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What is the warranty?

There is a three year commercial & five year residential limited warranty – longest in the industry.