Because of space limitations, our new porch design required a spiral staircase up to the second floor crow’s nest. Carrying food and drinks up these stairs would be an ongoing problem. A dumbwaiter was the logical answer but which one? I surveyed available electric and manual dumbwaiters looking at cost, installation flexibility, durability, appearance, customization and safety. Elevation Innovation was the hands-down winner. The installation went smoothly with timely and complete support from the Elevation staff.  My family and I are thrilled with our choice and highly recommend Elevation Innovation.

When we remodeled our home a few years ago, we added a deck and wet bar on the second floor but retained our galley style kitchen on the first floor.  An obvious improvement was to use a dumb waiter to send the snacks and beverages to the second floor and use it to return the glasses and dishes to the kitchen.  We also added a natural gas BBQ on the deck and the dumb waiter has been great for sending food back and forth.  We also use it to send laundry to and from the machines on the first floor to our bedroom on the second floor.

I ordered matching doors from the same cabinet company that built our kitchen, wet bar and bathroom installations.  My contractor built the hoistway to your specifications and I installed the parts.  The only problem I experienced, not clear in the instructions,  was understanding that the Honeywell interlocks had to be in the installed vertical position to work, a telephone call to you cleared everything up and since then, the system has performed flawlessly. 

We love our dumbwaiter from Elevation Innovation. It makes having a reversed floorplan so easy. We simply pull the car into the garage and unload the groceries and the food is directly into the kitchen. It is easier than having a single level home. 

This is a long overdue thank you for your dumbwaiter we used in our residential project in Boston last year. The home owners simply love it, and use it even more than they expected.

The experience with E-I and Terry from Nationwide was wonderful.  The GC and I had been having a difficult time with a couple other companies stuck in their old ways and not willing to work with our tight site conditions. In fact, it was their unwillingness to help that lead me to you.  They didn’t want to spend time to answer my question and made me call their door manufacturer directly to get typical details. It was that person who ultimately suggested E-I.

You had a smart system and a new approach and solved our problem. I’m reluctant to tell you that you were almost half the price of the original dumbwaiter company and twice the product… and 3x the customer service. Don’t go raising your prices just because I said that.

I look forward to working again soon, and in the meantime I will continue to advocate for you both.

We have worked with EI for a couple of years, great people, great product and support!

Extremely courteous and knowledgeable staff.

This was the most responsive company with the best product for the money! We love our lift!

I had some questions regarding dumbwaiter systems. Scott was incredibly knowledgeable and helpful.

My experience with this company far exceeded my expectations! The quality of their equipment is outstanding.

Excellent quality and great customer service! The team is very attentive and knowledgeable. Highly recommended.